privacy policy

WHAT KIND OF INFORMATION DO WE COLLECT AND WHY?

Welcome to Lona Scott. We appreciate your trust and want you to feel confident about how we handle your personal information. This Privacy Policy outlines the types of information we collect and how we use it. By using our website www.lonascott.com, you agree to the terms outlined in this policy.

How Do We Use Your Personal Details?

The information we collect is used to operate and improve our services. We use your personal information to:

  • Process orders and send order confirmations.
  • Contact you via phone, post, or email for order-related questions.
  • Provide information about our products, sales, and special offers (you can opt-out anytime).
  • Analyze shopping habits and preferences for research purposes.
  • Share data with necessary agents (e.g., credit reference agencies, fraud detection agencies) only for order processing or service assistance.

We never share your email or postal address with third parties without your consent, and we do not store your credit card details.

What Information Do We Collect and Why?

When you shop or register with us, we collect information to enhance your experience and provide better services. 

The information we collect includes:

  • Personal Information: This includes your name, postal and email addresses, and contact details, necessary for recognising you as a registered customer and fulfilling your orders. We do not retain your credit card information; it is collected via third-party payment gateways like Stripe and Paypal.
  • Purchase History: We keep a record of your purchases to understand your shopping preferences, allowing us to send you relevant offers and quickly assist with any order-related issues.
  • Email Correspondence: We retain records of email correspondence to address any problems or concerns you may have with our products or services.

Further Information:

If you have questions about your personal details or our privacy policy, please contact us. We’re always pleased to hear from you.

How Can You Change or Delete Your Information?

If you need to update your personal information or wish to unsubscribe from marketing communications, please contact our customer service team. You can also write to us at:

Rich Imperial Ltd
415 Centennial Park
Elstree WD6 3TN
UK

To stop receiving email messages, use the provided link in the emails you receive. If you no longer wish to be contacted by Lonascott.com, please contact us.

Cookies:

We use cookies to enhance your shopping experience. Cookies help us keep track of your orders and improve our website functionality. Cookies do not read other information on your hard drive or pose any security risks. If you have concerns about cookies, you can adjust your browser settings.

Remember, this Privacy Policy may be updated from time to time, so please check back periodically for any changes.

WHAT KIND OF INFORMATION DO WE COLLECT AND WHY?

Welcome to Lona Scott. We appreciate your trust and want you to feel confident about how we handle your personal information. This Privacy Policy outlines the types of information we collect and how we use it. By using our website www.lonascott.com, you agree to the terms outlined in this policy.

What Information Do We Collect and Why?

When you shop or register with us, we collect information to enhance your experience and provide better services. 

The information we collect includes:

  • Personal Information: This includes your name, postal and email addresses, and contact details, necessary for recognising you as a registered customer and fulfilling your orders. We do not retain your credit card information; it is collected via third-party payment gateways like Stripe and Paypal.
  • Purchase History: We keep a record of your purchases to understand your shopping preferences, allowing us to send you relevant offers and quickly assist with any order-related issues.
  • Email Correspondence: We retain records of email correspondence to address any problems or concerns you may have with our products or services.

How Do We Use Your Personal Details?

The information we collect is used to operate and improve our services. We use your personal information to:

  • Process orders and send order confirmations.
  • Contact you via phone, post, or email for order-related questions.
  • Provide information about our products, sales, and special offers (you can opt-out anytime).
  • Analyze shopping habits and preferences for research purposes.
  • Share data with necessary agents (e.g., credit reference agencies, fraud detection agencies) only for order processing or service assistance.

We never share your email or postal address with third parties without your consent, and we do not store your credit card details.

How Can You Change or Delete Your Information?

If you need to update your personal information or wish to unsubscribe from marketing communications, please contact our customer service team. You can also write to us at:
Lona UK
415 Centennial Park
Elstree WD6 3TN
UK
To stop receiving email messages, use the provided link in the emails you receive. If you no longer wish to be contacted by Lonascott.com, please contact us.

Further Information:

If you have questions about your personal details or our privacy policy, please contact us. We’re always pleased to hear from you.

Cookies:

We use cookies to enhance your shopping experience. Cookies help us keep track of your orders and improve our website functionality. Cookies do not read other information on your hard drive or pose any security risks. If you have concerns about cookies, you can adjust your browser settings.

Remember, this Privacy Policy may be updated from time to time, so please check back periodically for any changes.